Terms of Service

1. Definitions

For the purpose of these Terms of Service, the following definitions apply:

• Company: KLO Bookkeeping, LLC, also referred to as we, us, or our throughout these terms.
• Client: Any individual or business entity that engages our services, also referred to as you or your.
• Services: The bookkeeping, accounting, payroll, financial reporting, and related professional services provided by the Company.
• Website: The website located at https://www.klobookkeeping.autos and all associated pages and subdomains.
• Engagement Letter: A separate written agreement between the Company and a Client that specifies the scope, fees, and terms of specific services to be provided.
• Client Data: All financial records, documents, information, and materials provided by the Client to the Company in connection with the Services.

2. Acceptance of Terms

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not access or use our Website.

By engaging our Services, you agree to these Terms of Service as supplemented by any Engagement Letter specific to your engagement. In the event of any conflict between these Terms of Service and an Engagement Letter, the Engagement Letter shall prevail with respect to the specific services described therein.

You represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into this agreement. If you are entering into this agreement on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.

3. Description of Services

KLO Bookkeeping provides professional bookkeeping and accounting services including but not limited to general ledger management, accounts payable and receivable processing, bank and credit card reconciliation, payroll processing, financial statement preparation, and tax preparation support.

The specific services to be provided, along with the associated fees, timeline, and deliverables, will be detailed in an Engagement Letter executed between the Company and the Client prior to the commencement of services. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to affected Clients.

It is the Clients responsibility to provide accurate, complete, and timely financial information and documentation necessary for us to perform the Services. We rely on the accuracy and completeness of the information you provide and are not responsible for errors or omissions resulting from inaccurate or incomplete Client Data.

4. Client Responsibilities

To enable us to provide the Services effectively, you agree to:

• Provide complete, accurate, and timely financial records, statements, receipts, invoices, and other documentation as reasonably requested.
• Grant us access to your accounting software, bank accounts, and other financial platforms as necessary for the performance of our services, subject to read-only or appropriate permission levels.
• Review financial reports and statements we prepare and notify us of any discrepancies or concerns within a reasonable timeframe.
• Respond to our inquiries and requests for information in a timely manner to avoid delays in service delivery.
• Maintain the confidentiality of any login credentials or access methods we provide you.
• Comply with all applicable laws, regulations, and tax requirements relevant to your business operations.

Failure to fulfill these responsibilities may result in delays, additional fees, or our inability to complete the Services as agreed.

5. Fees and Payment

Fees for our Services will be specified in the Engagement Letter applicable to your engagement. Unless otherwise stated in the Engagement Letter, the following terms apply:

• Fees are billed on a monthly basis in advance, due upon receipt of invoice.
• Payment is accepted via bank transfer, check, or other methods agreed upon in writing.
• Late payments may incur interest at the rate of one and one-half percent per month or the maximum rate permitted by applicable law, whichever is lower.
• We reserve the right to suspend or terminate Services if payment is more than thirty days past due.
• Fees are non-refundable except as expressly provided in the Engagement Letter.
• We may adjust our fees with thirty days written notice to you. Continued use of our Services after such notice constitutes acceptance of the adjusted fees.

6. Intellectual Property

The Website and its entire contents, features, and functionality are owned by KLO Bookkeeping, LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our Website without our prior written consent.

The trademarks, service marks, and logos displayed on the Website are the registered and unregistered trademarks of KLO Bookkeeping, LLC and its licensors. Nothing in these Terms of Service grants you any right to use any trademark without our prior written permission.

7. Confidentiality

We recognize that in the course of providing Services, we will have access to confidential and proprietary information belonging to you and your business. We agree to:

• Hold all Client Data in strict confidence and not disclose it to any third party except as necessary to perform the Services or as required by law.
• Use Client Data solely for the purpose of providing the Services and not for any other purpose without your consent.
• Implement reasonable safeguards to protect the confidentiality and security of Client Data.
• Return or securely destroy Client Data upon termination of the engagement, subject to our legal record-keeping obligations.

Confidentiality obligations shall survive the termination of this agreement. These obligations do not apply to information that is publicly available, independently developed by us without use of your confidential information, or rightfully received from a third party without restriction.

8. Limitation of Liability

To the fullest extent permitted by applicable law, KLO Bookkeeping, LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Website or our Services, whether based on warranty, contract, tort, or any other legal theory.

Our total aggregate liability for any claims arising out of or relating to these Terms of Service or the Services shall not exceed the total fees paid by you to us during the twelve-month period preceding the event giving rise to the claim.

We do not provide legal, tax advisory, or audit services. You should consult qualified professionals for advice in these areas. The financial reports and statements we prepare are based on information you provide and are not intended to serve as audited or reviewed financial statements under professional accounting standards.

9. Indemnification

You agree to defend, indemnify, and hold harmless KLO Bookkeeping, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or Services, including any user content you submit.
• The inaccuracy or incompleteness of any information or documentation you provide to us.
• Your violation of any applicable law, regulation, or third-party right.

10. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Website will operate error-free or uninterrupted, that defects will be corrected, or that the Website is free of viruses or other harmful components. We make no representations regarding the accuracy, completeness, or reliability of any content on the Website.

11. Termination

Either party may terminate a Services engagement by providing written notice as specified in the applicable Engagement Letter. Unless otherwise stated, either party may terminate with thirty days written notice.

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

Upon termination, you remain responsible for payment of all fees for Services rendered through the effective date of termination. Provisions of these Terms of Service that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by KLO Bookkeeping, LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and policies of any third-party site you visit.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms of Service or the Services shall first be addressed through good-faith negotiation between the parties. If negotiation fails to resolve the dispute within thirty days, the parties agree to attempt resolution through mediation before a mutually agreed mediator.

If mediation does not resolve the dispute, either party may pursue other remedies. These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any legal action arising from these terms shall be brought exclusively in the federal or state courts located in Davis County, Utah.

14. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms of Service caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government orders, pandemic, labor strikes, telecommunications failures, or interruptions in internet service.

15. General Provisions

• Entire Agreement: These Terms of Service, together with any applicable Engagement Letter and our Privacy Policy, constitute the entire agreement between you and KLO Bookkeeping, LLC regarding the subject matter hereof.
• Severability: If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without your consent.
• Notices: Any notices to us should be sent to touch@klobookkeeping.autos or to our physical address listed above. Notices to you may be sent to the email address you provide to us.
• Modifications: We reserve the right to modify these Terms of Service at any time. Material changes will be communicated by posting the updated terms on this page. Your continued use of the Website after changes are posted constitutes acceptance of the modified terms.

16. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact us at: